26, Report:
#1185246
Posted Date:
Oct 27 2014
American Freight Chattanooga Javier Javier was very flip & unprofessional re:layway. He appeared to think it was funny that layway was completely paid out and they did not have the merchandise in stock. Chattanooga Tennessee
I was very disappointed with the layaway process at the American Freight Chattanooga Tn location. This was not explained that they would not have your merchandise when paid completely out when date agreed upon and payments were made on time. The salesperson Javier had a very unpr...
Entity
Categories: BBB Better Business Bureau
27, Report:
#1172083
Posted Date:
Aug 25 2014
American Freight Furniture-Mattresses Santiago Terrible Customer Service- Rude Manager Knoxville Tennessee
American Freight Furniture-Mattress737 Lovell Rd.Knoxville, TN. 37822865-675-8888 Customer Service,Re: Purchase on 8/21/2014 of Corinthian ReclinerI was in your store at 2:00 on Thursday August 21, 2014 and purchase a recliner on a credit card. I was helped yo...
Entity
Categories: Department & Outlet Stores
28, Report:
#1159766
Posted Date:
Jul 06 2014
American Freight Zackary Hipp Closed Box Rip-off Fairfeild Ohio
This is the first time we bought from this store. We purchased two love seats in the box, unopened. Got the boxes home, opened the boxes and one love seat was torn on the side. We called the store to tell them about it. The manager told us no exchanges. This ...
Entity
Categories: Department & Outlet Stores
29, Report:
#1076076
Posted Date:
Jun 23 2014
American Freight False Advertising Pittsbugh Pennsylvania
Just e recently contacted American Freight in regards to purchasing a mattress. I was told all mattresses can be sold separately they do not have to be sold as a set. Which I in fact know because last year I purchased three mattresses from the same store and did not need to buy the ...
Entity
Categories: Mattress Stores
30, Report:
#1088200
Posted Date:
Jun 16 2014
American Freight Lexington Kentucky Mattress Misrepresentation Lexington Kentucky
American Freight advertises a Euro Top and Posture Plus edition mattresses that include hat is perceived to be an actual picture of the mattress itself, but after driving two hours I found out that what was supposed to be an actual mattress with 4 or 5 inches of cushion on the frame...
Entity
Categories: Bait-and-Switch
31, Report:
#1117023
Posted Date:
Jun 05 2014
american freight quality of furniture is pitiful the craftsmanship is awful and the name of it is very unhelpful Northfield Ohio
I purchased a sectional couch part weather part suede fabric the weather is peeling off the stitching in between the fabrics are just pulling away the wood underneath the couch the frame has already pulled away from the top of the sectional. The furniture itself is terrible in quali...
Entity
Categories: Furniture & Furnishings
32, Report:
#1149916
Posted Date:
May 27 2014
American Freight rip off Tampa Florida
I purchased a bedroom set with matresses from American Frieght. After 6 or 7 months after my purchase one of my drawers in my dresser came apart and I immediately called American Freight to report the problem. I was told that there is only a 72 hour warranty and there was nothing th...
Entity
Categories: Furniture & Furnishings
33, Report:
#1142143
Posted Date:
Apr 27 2014
american freight complete rip off/ VERY poor customer service marietta Georgia
This whole company is a rip off, they never have the product that you want at the time of purchance and dont let them tell you that your product is discontinued because now you would have to wait for 4 week in order to get your money back (thats just to see if it comes in on the tru...
Entity
Categories: Furniture & Furnishings
34, Report:
#1138145
Posted Date:
Apr 11 2014
American Freight Matthew Haarsager Deceptive sales techniques/merchandise not available when you pay upfront Burnsville Minnesota
Went to stor on 2nd of April paid 500 credit card and 200 cash, returned on the 4 th paid remaining 600 assured furniture would be delivered on the 11th, received call that furniture not available , went to get refund from store and was told I need to wait 14 days for the 600 I paid...
Entity
Categories: Advertising / Deceptive
35, Report:
#1137830
Posted Date:
Apr 10 2014
american freight (matt) Matt running the BAIT N SWITCH burnsville Minnesota
AMERICAN FREIGHT IS A RIPOFF!!!! There layaway is a rip off, they dont tell u that putting furniture on layaway doesnt save it for u! i put a set on layaway n paid it off the next week, they assured me the items where in stock. the sells man(matt) even left my wife n i on floor by o...
Entity
Categories: Furniture Manufactures
36, Report:
#1105421
Posted Date:
Apr 05 2014
American Freight they treat employees like dirt!! pittsburgh Pennsylvania
I work there!! bosses treateveryone as if they are replacable... $0 an hr all commision,,5% checks average $560 every 2 weeks.. 55 hr weeks?? how can they gat away w/this
i have to stay anonomus! i don't have a replacement job...how is this legal??? it comes to undr min...
Entity
Categories: Furniture & Furnishings
37, Report:
#1104569
Posted Date:
Mar 29 2014
American Freight Selling inferior products with lies and underhanded tactics Chattanooga Tennessee
American freight has to be the most awful company that i have ever dealt with. They lied about the model that we were buying and hurried me to checkout. The couch they sold me broke within a month and a half and they lied to me when it came to the warranty but only after they wasted...
Entity
Categories: Furniture & Furnishings
38, Report:
#1131060
Posted Date:
Mar 16 2014
American Freight Furniture Terrible Terrible Customer Service Champaign Illinois
My fiance went in to American Freight Furniture in Champaign IL , we put $800.00 down on furniture until we knew move in date for new house . Once we knew we paid rest of balance total amount of $1157.10 , then we found out manufacture does not ship these out , Gary the store manage...
Entity
Categories: Furniture & Furnishings
39, Report:
#1130734
Posted Date:
Mar 15 2014
American Freight Useless management (Brandon) and sales people (Brandon) Louisville Kentucky
American Freight is the worst furniture co in the US. Will never buy anything from them again and will never sugest family or friends to go there. We bought a living room suite, couch, loveseat, recliner. The recliner arm srarterred to rip at the seam,they refused to repair o...
Entity
Categories: Furniture & Furnishings
40, Report:
#1127708
Posted Date:
Mar 07 2014
American Freight is nothing but a bait and switch operation Chattanooga Tennessee
This is by far the worst shopping experience of my life. On February 17th I went in this store and paid $1,415.88 in CASH for a 5 piece bedroom set and a 5 piece kitchen table set. I had a promise date of delivery for February 22nd. I called on the 22nd and spoke with “Jack” the...
Entity
Categories: Furniture & Furnishings
41, Report:
#1127703
Posted Date:
Mar 07 2014
American Freight is nothing but a bait and switch operation Chattanooga Tennessee
On February 17th I went into American Freight on Perimeter Drive in Chattanooga, TN and purchased $1415.88 worth of furniture, which I paid cash for. I bought a 5 piece bedroom set and a 5 piece diningroom set. I was promised a date of delivery for February 22nd. The furniture did n...
Entity
Categories: Furniture & Furnishings
42, Report:
#1122259
Posted Date:
Feb 13 2014
American Freight Decatur Illinois Bought Mattress from shady outfit Decatur Illinois
Went in Friday evening and bought a mattress and box springs. We weren't expecting much by price. You get what you pay for. The mattress is for our 6 year old. Circular advertisement said Same Day Delivery on all mattresses in stock. We were advised by ...
Entity
Categories: Mattress Stores
43, Report:
#1123000
Posted Date:
Feb 13 2014
American Freight Amercan Freight is a scam indianapolis Indiana
This place is a complete scam. First off I called them the night before and asked them how much delivery would be, told me its reasonable come on in an we'll treat you right, yeah right, also asked about there package deal that was advertised on there website and the guy told me...
Entity
Categories: Furniture & Furnishings
44, Report:
#1089443
Posted Date:
Oct 07 2013
AMERICAN FREIGHT AMERICAN FREIGHT MEMPHIS TN, MEMPHIS, TN - (Store #80)7859 Highway 64Memphis ,TNPhone: 901-213-2 stole my last payment and did not deliver my furniture memphis Tennessee
I placed some furniture in layway, made my last payment on Sept 27th, 2013 and they claimed they never received it and will not deliver my furniture, what the hell, i hate this company, then the lousy ass manager johnathan, says with a smirk we did not recieve it, th...
Entity
Categories: Furniture Manufactures
45, Report:
#1080279
Posted Date:
Sep 30 2013
American Freight Lied to and scammed out of $100 Hamilton Ohio
Scam Artists and criminals work here only - trust me - do not buy from here - the warrenty they sell has fine print that basically says nothing is covered - when i ask to cancel it they say go to the store only for cancellation, u have 30 days, the store American Freight says no, we...
Entity
Categories: Furniture & Furnishings
46, Report:
#1073439
Posted Date:
Aug 06 2013
American Freight Furniture Not Quality Furniture Jacksonville Florida
I purchased a furnture set for my living room from American Freight back in July of 2011. I also purchased a warranty so that anything that went wrong with the sofa and loveseat would be covered. Recently, I noticed peeling on the back and arms of the sofa AND loveseat. I called the...
Entity
Categories: Furniture & Furnishings
47, Report:
#1069034
Posted Date:
Jul 22 2013
American Freight Stay away from this company. Gainesville Florida
Stay away from this company. They sell products cheap but if you have any issues with the products they will not cover it. For an example, I bought an item that has a 10 year warranty with it, I had major issues with it about 9 months after I purchased it, contacted the sto...
Entity
Categories: Furniture & Furnishings
48, Report:
#1067626
Posted Date:
Jul 17 2013
American Freight If you are in Ohio, Report American Freight to the Attorney General Consumer Protection Division! Columbus Ohio
Entity
Categories: Furniture & Furnishings
49, Report:
#1062826
Posted Date:
Jun 28 2013
American Freight Greg Wisinski Changed the price three weeks after they had stored furniture and would not give me my furniture. Grand Rapids Michigan
I went to look at furniture at American Freight I was looking around the ware house when the sales man came in and I showed him the set I wanted I asked if 298$ was the price for the sofa and love seat he said yes but it was a close out item and no layaway I would have to pay for it...
Entity
Categories: Unusual Rip-Off
50, Report:
#1053412
Posted Date:
May 23 2013
American Freight Completely Incompetant Lakeland Florida
My husband and I purchased a mattress from American Freight. Knowing it was a discount store, we did not expect white glove service but we did at least expect competent people. First off, we paid extra to have the contracted delivery person to take our old mattress away. He refused ...
Entity
Categories: Mattress Stores